Built to replace legacy VPN clients like Pulse Secure
MSPs • Zero Trust Remote Access

Why MSPs are switching from Pulse Secure to DefensX.

Pulse Secure VPN was designed for traditional remote access full tunnels, agents, and network-level exposure. For MSPs supporting dozens of customer networks, this means high ticket volume, configuration drift, and increased attack surface. DefensX replaces the VPN with secure, browser-based Zero Trust access that’s easier to manage and safer by design.

No more Pulse Secure client installs, tunnel issues, or certificate failures.

Why Pulse Secure is difficult for MSPs to support

Pulse Secure is a mature VPN solution, but managing it across dozens of tenants introduces heavy operational overhead and unnecessary risk.

Agent-based VPN with high support load

Legacy VPN
  • ● Client installs and updates per user and per OS.
  • ● Frequent tunnel drops, reconnections, and driver issues.
  • ● Certificate and configuration management across tenants.
  • ● Complex routing and DNS behavior across many customer networks.

Outdated trust model

Broad network exposure
  • ● Full-tunnel access exposes internal networks to any connected user.
  • ● No app-level segmentation or session isolation.
  • ● VPN compromise can lead to lateral movement.
  • ● Not aligned with modern Zero Trust standards.

How DefensX modernizes Pulse Secure environments

DefensX eliminates the full-tunnel VPN and provides browser-based Zero Trust access that’s secure, simple, and scalable across all MSP customer networks.

Zero Trust application access

DefensX ZTNA
  • ● Users only access specific applications, not networks.
  • ● Browser isolation, DLP, and keylogger protection built in.
  • ● Works seamlessly on managed devices, remote devices, and BYOD.
  • ● Eliminates tunnel instability and packet loss issues.

Designed for MSP scale

MSP-ready
  • ● Zero agents to deploy, update, or troubleshoot.
  • ● One consistent access method across all customers.
  • ● Faster onboarding for contractors and external users.
  • ● Easier to package as a managed offering.

Pulse Secure vs DefensX at a glance

Use this comparison to explain the business and security value of moving off legacy VPN.

Capability Pulse Secure DefensX
Access model Full-tunnel VPN App-level Zero Trust access
Client footprint Installed agent + certificates Browser-based, no client
Security exposure High — network-level access Low — isolated per app
Support burden High — client issues, certs, routing Low — no tunnels or certs
BYOD safety Risky without tight restrictions Secure via browser isolation
Zero Trust alignment Not aligned Fully aligned

What switching from Pulse Secure means for your MSP

The move isn't just about replacing a VPN it's about giving customers safer, faster, more manageable remote access while reducing operational load.

Stronger security. Lower overhead.

MSPs use DefensX to eliminate VPN complexity while delivering a better user experience and reducing their attack surface.

  • Identify clients heavily dependent on Pulse Secure tunnels.
  • Map critical apps to DefensX browser-based access.
  • Run a pilot group with contractors or remote employees.
  • Expand until Pulse Secure usage is minimal.
  • Fully retire Pulse Secure based on usage data.

Ready to replace Pulse Secure?

We'll help you design your rollout plan, migrate user groups, and position DefensX as your next-generation remote access solution.

FAQ: Moving off Pulse Secure

Common questions from customers replacing legacy VPN with Zero Trust access.

“Can DefensX fully replace Pulse Secure for our users?”
In most cases, yes. If users only need access to internal apps, RDP, SSH, or portals, DefensX replaces Pulse Secure entirely. For rare network-level needs, both can run side-by-side during migration.
“Do we still need to manage Pulse Secure certificates?”
No. DefensX eliminates certificate management, client installs, and configuration drift by using a secure browser environment instead of tunnels.
“What about our existing Pulse Secure gateway appliances?”
You can keep your existing firewalls and networking gear. DefensX changes how users access apps — not the infrastructure behind them making the transition significantly smoother.